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Read the explanation which on left side, first.

2006年07月02日

FAQ-Frequently Asked Question

Payment

1. How to make Payment?
We accept all payment via bank wire transfer (T/T) only, at moment. We do not accept any payment by credit card and other mode.
So please make wire transfer only in our bank account.
Please note that all bank transfer charges should be paid by customer.

2. Do you accept Credit Cards or cheques?
Sorry, we do not accept payment by credit card or cheque.
Currently, we accept payment only by T/T.

3. Do you deal with foreign currencies?
Currently, you can pay only in Japanese Yen or USA doller.

4. Do you accept L/C?
No. Currently, we accept payment only by T/T.

5. Where to send payment?
Please transfer your payments to our bank account. All bank transfer charges are to be borne by customer.

6. What is your bank account info?
We will inform you of our bank account information during the purchasing process.

7. How can I see the prices in my currency?
You can convert Japanese Yen to other currencies at this currency converter.
Or, ask us with the E-mail.

8. Do you offer credit?
No, we do not.
No other payment than Telegraphic/Wire Transfer (T/T) is acceptable.
Your cars will be shipped upon receipt of your full payment in the Japanese yen.

9. What is FOB price?
FOB price is freight correct, and without marine insurance.

10.What is C&F price?
C&F price is that the freight is prepaid, and without marine insurance.

11.What is CIF price?
CIF price is the total price to prepare the car for export including freight and marine insurance.


Shipping

1. How much is shipping charge?
We will inform you about the newest shipping charges in our quotation.
It changes with the arriving country and the harbor.

2. I would like to insure my shipment in transit.
Insurance is not included in the cost of shipping.
But if you inform us of your wish to insure your shipment during the order process.
We can get insurance for you at an extra charge.

3. Do you ship to United States?
Yes. We can ship to the USA, but we don't offer advice on registering your car in the USA.
Examine a rule (tax and so on) in the country by yourself by all means.

4. How long does it take to receive cars?
It may take about 3 to 5 weeks after car leaves Japanese port.
We use best shipping company for destination port as per services.
We have tie-up with different shipping companies for different destination ports.

5. What shipping documents I will receive?
Following documents will be sent to you as soon as your cars are shipped.
1) Bills of Lading (B/L) x2
2) Invoice x1
3) De-registration Certificate (Japanese) x1
4) De-registration Certificate (English) x1
You will receive the above documents.


General

1. Is there a guarantee?
No, we don't give any guarantee.
However, if you need any parts for your car, we can supply you authentic parts at low prices.

2. How do I know I can trust you?
There is our company registration number on ABOUT US page.
With this registration number you can confirm both our address and the fact that we are a legally registered and a legitimate company.

3. Will I be able legalize japanese car in USA?
We don't deal with the local registration matters and our customers do it on their own.
Please, make sure that you can register you car with your local DOT office before placing order.

4. Can you send me invitation letter for getting visa to Japan?
We send invitation letters only to the customers that have had previous purchase history with our company
(customers that have bought at least one car from us).

5. Can you find for me left hand drive Toyota or the others?
No. There are no exist Left Hand Drive cars of japanese origin in Japan.

6. Can you change steering conversion from right to left or find parts for this conversion?
We neither make steering conversion nor supply parts for conversion to left hand drive steering.
The main reason is that we simply do not have such parts in Japan.
Because Japanese use here RHD vehicles.
Our customers from LHD-countries find these parts by themselves in their local markets and do conversions on their own.
We recommend you either to check our RHD stock list and consider further conversion to LHD on your own in your country.

7. Do you sell vehicles to customers from USA?
We sell our cars only to those customers from USA that already had previous experience of importing japanese vehicles to USA and are aware of the whole procedure of its importing.

8. How fast can you ship my car?
We can start arranging the shipment next day we confirm your payment.
Marine transpotation time will depend on the destination where you want to ship your car and may vary from several days to several months.

9. Can I buy a car as a private car buyer?
Yes, but we don't know the law of your country regarding this.
We can not offer advice on the method you use to acquire a car or introduce you to a car dealer.
Depending on the country, you may not be able to import some car models.
You need to check your country's registration laws before you begin the purchasing process.

10. What is Auto Auction System?
Japanese used car auction system is the best mode to buy used cars.
In this system, everyday hundreds of cars come for sale.
You can choose your interested cars from Auto Auction.



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